Terms of Service

Agreement to these terms

These terms apply to shreveportbossierac.com and to the referral service offered through it by Shreveport-Bossier AC, operated by AuthenitcBrand, LLC ("we," "us"). By using the site or sending us a request, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the site.

You must be 18 or older

You must be at least 18 years old to send a request, to join our text-message program, or otherwise use the referral service.

What the service is

Shreveport-Bossier AC is a referral and matching service. We publish information about air conditioning repairs, costs, permits and licensing in the Shreveport and Bossier City, Louisiana area and, at your request, pass your details to an independent air conditioning contractor that covers your area. We are not an air conditioning contractor. We do not perform air conditioning, heating or refrigeration work, we do not employ or supervise the contractors we refer you to, and we are not a party to any agreement you make with them. The price, scope, schedule, permits, workmanship, warranty, licensing, and insurance for any job are between you and the contractor you hire.

SMS program terms

Program description. When our request form is open, checking its consent box means you agree to receive text messages from Shreveport-Bossier AC and from the independent contractor you are matched with about the request you submitted, such as a confirmation that we received it, which contractor will contact you, and follow-up about your request. Scheduling and quotes come from the contractor, not from us. We do not send promotional or marketing texts.

• Message frequency varies with your request, usually a few messages.
• Message and data rates may apply, according to your mobile plan.
• To stop, reply STOP to any message. You will receive one confirmation and no further texts about that request.
• For help, reply HELP to any message or email privacy@shreveportbossierac.com.
• Consent is optional. You do not have to agree to receive texts to submit a request or to hire any contractor.
• Carriers are not liable for delayed or undelivered messages.

How we handle your number and consent is described in the SMS section of our Privacy Policy.

Consent to be contacted

When you send a request, you ask us and the contractor we match you with to contact you about it at the phone number or email you provide, using the methods you agreed to. You can withdraw consent at any time by replying STOP, telling the caller, or contacting us.

Phone calls

Calls to a phone number on this site may be routed to us or to a matched contractor and may be logged or recorded as described in our Privacy Policy. If a call is recorded, you will hear a notice at the start.

Information on this site

Our guides are general information, not legal, engineering, or professional advice. Cost ranges are planning figures from dated, named national sources, not quotes. City codes, permit rules and state law change, and the City of Shreveport, Bossier City, your own parish or city, the Louisiana State Licensing Board for Contractors and the Louisiana courts have the final word on what applies to your property. The safety steps on this site (switching a system off at the thermostat or the breaker) are general guidance; if you are unsure, stop and call a licensed air conditioning contractor.

Independent contractors

We do not guarantee the availability, pricing, licensing, insurance, workmanship, or conduct of any contractor we refer you to or mention on this site. Louisiana's Contractors Licensing Law defines a mechanical contractor as one who undertakes air conditioning, refrigeration and heating work "for which the project value is ten thousand dollars or more" (La. R.S. 37:2150.1(16)), and the City of Shreveport and Bossier City each require their own contractor registration for air conditioning and heating work inside the city. A license or registration is not proof of liability insurance. Before you hire anyone, confirm the license, obtain the contractor's certificate of insurance and confirm it with the issuing agent, and get the scope and price in writing. See how to verify a Louisiana HVAC contractor license.

No warranty and limitation of liability

The site and the referral service are provided "as is" and "as available," without warranties of any kind, to the fullest extent the law allows. To the fullest extent the law allows, we are not liable for any indirect, incidental, or consequential damages, or for any loss arising from work performed, or not performed, by any contractor you hire, or from any action you take based on the guides on this site. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

Acceptable use

Do not submit false requests, requests on behalf of someone else without their permission, or content that is unlawful or abusive, and do not try to disrupt or scrape the site.

Content ownership

The guides, text, illustrations and design of this site belong to AuthenitcBrand, LLC. Any licensed photograph on the site is used under its stock licence and may not be reused. You may share links to our pages and quote short passages with attribution; please do not republish whole pages.

Governing law

These terms are governed by the laws of the State of Louisiana, without regard to its conflict-of-laws rules.

Changes to these terms

We may update these terms. The "last reviewed" date above shows the latest version; continued use of the site after a change means you accept the updated terms.

Contact

Questions about these terms: privacy@shreveportbossierac.com.